A.S.K. INTERGROUP CO., LTD recognizes the importance of protecting your data. This Privacy Notice explains our practices regarding the collection, use, or disclosure of Personal Data, including other rights of the data subjects under the Personal Data Protection Laws.
Collection of Personal Data
We collect your data directly from you through our Website, Google Login, LINE Login, Facebook Login, email address, telephone, etc. We may also collect your data from other sources that are not directly from you, such as social media, third parties, government authorities, etc.
Types of Personal Data Collected
Personal Data include name, surname, date of birth, gender, nationality, ID card, passport, etc.
Contact data include address, telephone number, email address, Line ID, etc.
Account details such as username and password, transaction history, etc.
Transaction and financial data such as purchase history, bank account, credit/debit card, etc.
Technical data include IP Address, Cookie ID, Activity Log, etc.
Other data include chat and other information under the Personal Data Protection Act.
We will not collect, use, or disclose your sensitive Personal Data unless it is specially categorized by law. If we collect your sensitive Personal Data, we will seek explicit consent or, where necessary, as permissible under law.
Children
If you are under the age of 20 or have legal restrictions, we may collect, use, or disclose your Personal Data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Storage of Personal Data
We will store your Personal Data in hard copy and soft copy using external service providers whose servers are located in Singapore.
Use of Personal Data
We will collect, use, or disclose your Personal Data for various purposes as follows:
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Purposes |
Legal basis |
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To create and manage user accounts |
Contract Basis |
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To process product orders and shipping products |
Contract Basis |
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To improve our products, services, or user’s experiences |
Legitimate Interests |
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To manage information within our organization
|
Legitimate Interests |
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To provide marketing and promotional activities and send information and news that benefit you. |
Consent |
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To provide after-sale service and gather user's feedback |
Legitimate Interests |
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To comply with our Terms and Conditions |
Legitimate Interests |
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To comply with laws, rules, and regulatory authority |
Legal Obligation |
Disclosure of Personal Data
We may disclose your Personal Data to the following parties in certain circumstances:
Organization Administration
We may disclose your Personal Data within our organization to provide and develop our products or services. We may also combine information internally across products or services under this Privacy Notice to support you and others.
Business Partners
In relation to our business partners, we may disclose certain Personal Data to them to coordinate and provide our services to you and to provide any necessary information about the availability of our services.
External Service Providers
We may disclose your Personal Data to payment service providers, goods transportation services, cloud storage, and backup service providers solely to support our business operations. These service providers have their own Personal Data protection policies.
Business Transfers
We may disclose information, including your Personal Data, in connection with organizational restructuring, reorganization, mergers or sales of the business, or other asset transfers, provided that the receiving party agrees to treat your Personal Data in a manner consistent with this Privacy Notice and applicable Personal Data Protection laws.
Law Enforcement
Under certain circumstances, we may require disclosing your Personal Data if required by law or in response to valid requests by government authorities such as the Department of Provincial Administration, Ministry of Digital Economy, courts, or other government authorities.
Internal National Data Transfer
We may disclose or transfer your Personal Data to third parties, organizations, or servers in foreign countries. We will take steps and measures to ensure that your Personal Data is securely transferred and that the receiving parties have an appropriate level of Personal Data protection standard or as laws allow.
Data Retention
We will retain your data for as long as necessary during your relationship with us or as long as needed in connection with the purposes in this Privacy Notice unless the law requires or permits a more extended retention period. We will erase, destroy, or anonymize your data when it is no longer necessary or the period lapses.
Data Subject Rights
Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:
Right to withdraw of consent: If you have given consent to us to collect, use, or disclose your data, whether before or after the effective date of the Personal Data Protection Act, you have the right to withdraw such consent at any time throughout the period your data available to us, unless laws restrict it, or you are still under beneficial contract.
Right to access: You have the right to access your data, which is our responsibility within our site, to request a copy of such data and to request that we reveal how we obtain your data.
Right to data portability: You have the right to obtain your Personal Data if we organize such Personal Data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the Personal Data in such format directly to other data controllers if doable by automatic means; and to ask to obtain the Personal Data in such format sent or transferred by us directly to other data controller unless not technically feasible.
Right to object: You have the right to object to the collection, use, or disclosure of your Personal Data at any time if such doing is conducted for the legitimate interests of us, a corporation, or an individual that is within your reasonable expectation or for carrying out public tasks.
Right to erasure or destruction: You have the right to request us to erase, destroy, or anonymize your Personal Data if you believe that the collection, use, or disclosure of your Personal Data is against relevant laws or retention of the data by us is no longer necessary in connection with related purposes under this Privacy Notice, or when you withdraw your consent or object to the processing as earlier described.
Right to restriction of processing: You have the right to request us to suspend processing your Personal Data during the period where we examine your rectification or objection request or when it is no longer necessary, and we must erase or destroy your Personal Data under relevant laws, but you instead request us to suspend the processing.
Right to rectification: You have the right to rectify your Personal Data to be updated, complete and not misleading.
Right to lodge a complaint: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use, or disclosure of your Personal Data violates or does not comply with relevant laws.
You can exercise these rights as the Data Subject by contacting us via Contact Information as mentioned below. We will notify you of the result of your request within 30 days of receipt of such request. If we deny the request, we will inform you of the reason via SMS, email, telephone, registered mail Line Official (if applicable)
Cookies
To enrich and perfect your experience, we use Cookies or similar technologies to display personalized content and appropriate advertising and store your preferences on your computer. We also use cookies to identify and track visitors, their usage of our website, and their website access preferences. If you do not wish cookies placed on your computer, you should set your browser to refuse cookies before using our website.
Types of Cookies:
Strictly Necessary Cookies: These cookies are required for the website's operation and include, for example, cookies that enable you to log into secure areas of the website.
Functionality Cookies: These cookies recognize you when you return to the website. This enables us to personalize our content for you, tailor the website to User needs, and remember user preferences, such as user choice of language.
Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around and use our website. They are also used for website enhancement and optimization and to aggregate statistics on how visitors reach and browse our websites. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily, helping us understand what interests our users, and measuring how effective our advertising is.
Advertising Cookies: These cookies will remember user preferences and how the user used the website to tailor advertising to you that is as relevant to you as possible, e.g., by selecting interest-based advertisements for you or preventing or limiting the number of times you see the same advertisement to help measure the effectiveness of advertisements.
Data Security
We endeavor to protect your Personal Data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure, including, without limitation, administrative safeguards, technical safeguards, physical safeguards, and access controls.
Data Breach Notification
We will notify the Office of the Personal Data Protection Committee immediately and, where feasible, within 72 hours after becoming aware of it, unless such a Personal Data breach is unlikely to result in a risk to your rights and freedoms. Suppose the Personal Data breach is likely to result in a high risk to your rights and freedoms. In that case, we will notify you of the Personal Data breach and the remedial measures without delay by website, SMS, email, telephone, or registered mail if applicable.
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. We encourage you to check our website frequently for any changes to this Privacy Notice.
This Privacy Notice was last updated and effective on February 25, 2024
Links to other site
This Privacy Notice is to provide our services and to use our website. Any websites from other domains found on our Site are subject to their Privacy Policy, which is unrelated to us.
Contact Information
If you have any questions about this Privacy Notice or would like to exercise your rights, you may contact us by using the following details:
A.S.K. INTERGROUP CO., LTD.
Address: 22/4 Soi Suksawat 30 Yaek 10, Bang Pakok Subdistrict, Rat Burana District, Bangkok, Thailand
Email: tcsupport@askintergroup.com
Tel: 099-770-4750
