Shipping Policy
Shipping Policy

ROOKIE Store offers two types of delivery services: Express Delivery for Bangkok and Metropolitan and Standard Delivery for all areas.

1. Sameday Delivery - Express Delivery

Service Provider: Lalamove Delivery

Area: Bangkok and Metropolitan

Product Size and Weight: Not exceeding 20 kilograms and dimensions not exceeding 50+50+50 cm.

Service Hours: 10:00 AM – 5:00 PM or according to the company's business hours

Delivery Time: Depends on the recipient's distance, typically takes 2-3 hours after we call to confirm the order with you.

Delivery Fee: Actual shipping costs charged by the shipping company, calculated automatically when the customer chooses the shipping option.

Remark: Service days and hours may change according to holidays or the courier company's business hours. We reserve the right to change without prior notice.

 

2. Standard Delivery - Regular Shipping

Service Providers: Flash Express, Kerry Express Delivery

Area: Nationwide or as per each shipping company's terms

Product Size and Weight: As per each shipping company's terms

Delivery Time: Depends on the area, typically takes

1-2 days for Bangkok and Metropolitan

2-3 days for other provinces

3-4 days for remote areas

Delivery Fee: Actual shipping costs charged by the shipping company, calculated automatically when the customer chooses the shipping option

Remark: For remote or tourist areas, the courier will charge an additional delivery fee according to the conditions set by the courier company.